QuestCare LifeStyle Solutions empowers individuals and organizations by connecting people to essential resources, strengthening nonprofit capacity, and building accountable, standards-driven systems that improve quality of life and community outcomes.
Explore the UnoSphere™
QCLS is community infrastructure. Three client-facing portals feed qOHR™ — the QuestCare Organizational Human Reality layer — generating intelligence no individual organization can see on its own.
Community Infrastructure · Connected People · Smarter Decisions · Stronger Communities
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Marjy™ is the authenticated access layer for the entire QCLS UnoSphere™ — one secure login, and every portal you belong to is right there. One relationship with the community that follows you across every interaction.
Marjy™ is not software. It is a relationship. The human interface between every person the UnoSphere™ serves and the intelligence it holds for them. Named for the founder's mother, Marjorie — whose name now opens the door for thousands of people who need someone to walk with them.
Every constituent type has their own portal inside Marjy™. One login recognizes who you are and shows you exactly what is yours — your case status, your assessment results, your volunteer hours, your giving history, your action plan. Nothing more. Nothing less. Exactly what you need.
Check your navigation case status. See your confirmed access. Know where you stand.
Your CARES score. Your Phorsyte™ map. Your theShift™ action plan. All in one place.
Check in to events. Capture field intelligence. See your hours and your impact.
Your giving history. Your volunteer hours. Your combined impact on the community.
Manage referrals. Update your capacity. Confirm Access when participants arrive.
Enter any EIN. See the evidence. Request a full assessment before you invest.
One person can hold multiple roles. Marjy™ recognizes all of them — and shows you the right dashboard for each. Your entry. Your access. Your journey.
"QuestCare LifeStyle Solutions empowers individuals and organizations by connecting people to essential resources, strengthening nonprofit capacity, and building accountable, standards-driven systems that improve quality of life and community outcomes."
QCLS removes barriers and ensures access is achieved — not just referred. Through coordination, standards, and technology, we make the UnoSphere™ work for everyone in Henry and Madison County, Indiana.
QCLS was founded here because the need is documented, the gaps are measurable, and the community deserves an accountable system designed to close them.
of residents under 65 live with a disability — above state average, requiring coordinated access to services that too often remain fragmented.
of residents under 65 live with a disability. More than 22% of Henry County residents rely on Medicaid-supported healthcare coverage.
of Indiana households fall below the combined federal poverty and ALICE survival threshold — one emergency away from serious instability.
Many residents must routinely travel 30–50 miles for specialized healthcare, behavioral health, disability, and social support services.
More than 60% of federally designated Mental Health Professional Shortage Areas are located within rural communities — communities exactly like ours. The nonprofit organizations serving these communities face growing pressure to demonstrate measurable outcomes while operating with limited infrastructure, aging technology systems, and minimal administrative capacity.
Nationally, approximately 30% of nonprofit organizations fail within 10 years, and more than 50% operate with less than one month of financial reserves. QCLS was built to address these structural failures at the community level — not by adding another isolated service, but by building the accountability infrastructure that makes every existing service work better.
The data did not simply suggest Henry and Madison County. It confirmed what 20+ years of direct operational leadership in Medicaid-funded disability services, nonprofit administration, and community support operations made undeniable — this community needs a catalyst.
See How We RespondIndividuals identified nationally in the 2024 count — an 18% increase from the prior year, with 1.5M+ homeless students identified in public schools.
Federally designated Mental Health Professional Shortage Areas are concentrated in rural communities — disproportionately affecting the populations QCLS serves.
QCLS generated $78,500 in gross receipts in its first operational year (2025), entirely through contributions — zero government grants, zero investment income.
QCLS is governed by a 5-member independent board of directors.
QCLS serves nonprofits through three connected portals inside the UnoSphere™. FoundationReady™ tells you where you are. Phorsyte™ reveals where you are likely going. theShift™ builds the action plan that gets you there. Each portal feeds the next — and all of it feeds qOHR™, the intelligence layer that makes the whole UnoSphere™ smarter.
Evidence-based capacity assessment across five CARES domains. Scored findings labeled Evidence-Based, Probable, or Speculative. Stage 1 through Stage 4 determination. A roadmap funders require.
Explore FoundationReady™ →Funding chain analysis three layers deep. Governance network mapping. Ecosystem opportunity mapping. STABLE, WATCH, FRAGILE, or UNKNOWN ratings for every funding relationship.
Explore Phorsyte™ →Strategic Human Impact Focused Transformation. A 90-day action plan calibrated to your actual capacity. Do First, Plan and Execute, Delegate, Eliminate. Every recommendation tied to evidence.
Explore theShift™ →FoundationReady™ is a structured capacity assessment built on the QCLS CARES Framework. It delivers scored results with written justification tied to specific evidence — not generic observations. Every finding is clearly labeled so your team knows exactly where you stand and why.
Every assessment produces a CARES score — a numeric measure of organizational maturity across five domains — and a stage determination from Stage 1 Emerging through Stage 4 Grant Ready. Each finding is labeled Evidence-Based, Probable, or Speculative, and every conclusion is tied to specific organizational evidence you provide during the assessment process.
The result is a complete picture of your organization's infrastructure maturity: where it is strong, where it is fragile, where funders will have questions, and what to address first. Not a checklist. A diagnostic with a roadmap.
FoundationReady™ findings feed directly into Phorsyte™ foresight mapping and theShift™ action planning — the assessment is the foundation every next step is built on.
Who FoundationReady™ serves: Nonprofits at any stage — from organizations just receiving their 501(c)(3) determination to established organizations preparing for major funder relationships. Funders who want an independent assessment of an organization before investing. Boards seeking an honest picture of organizational health.
Board structure, bylaws, IRS compliance, conflict of interest policies, executive oversight, and board governance effectiveness.
Independent audits, 990 accuracy, budget processes, internal controls, financial reserves, and fiscal transparency to the public.
Logic models, data collection systems, KPIs, impact measurement methodology, and outcome reporting capacity for funders.
Stakeholder engagement strategy, communications infrastructure, community partnerships, and organizational visibility and trust.
Funding source diversity, operating reserves, succession planning, earned revenue strategy, and long-term financial resilience.
Phorsyte™ maps the external environment your organization is navigating — funding chains, governance networks, ecosystem opportunities and threats — and projects where your organization is likely heading based on evidence, not aspiration.
Most organizations know who their funders are. Phorsyte™ goes three layers deeper — mapping your funders, their funders, and their funders' funders. Each relationship receives a rating: STABLE, WATCH, FRAGILE, or UNKNOWN. A grant that looks secure on the surface may be one leadership change or one policy shift away from disappearing. Phorsyte™ surfaces that risk before it becomes a crisis.
Phorsyte™ also maps governance networks — board member overlaps with other organizations and funders, funder-board interlocks that create conflicts of interest, vendor relationships that may not be visible in a standard 990 review. The Governance Transparency Score produced by Phorsyte™ gives funders and boards an honest picture of organizational independence.
The output is a Phorsyte™ Ecosystem Opportunity Map — a client-specific visual showing where your organization sits in the community ecosystem, which relationships are strengthening it, which are threatening it, and where the opportunities are that no individual organization can see alone.
Phorsyte™ follows FoundationReady™. The assessment tells you where you are. Phorsyte™ tells you where you are likely going. Together they give your organization the clearest picture of its situation available anywhere in Henry and Madison County.
Three layers deep. Your funders, their funders, their funders' funders. STABLE · WATCH · FRAGILE · UNKNOWN ratings for every relationship. Compound fragility scoring for organizations dependent on a single funding chain.
Board overlap analysis. Funder-board interlocks. Vendor conflict identification. Governance Transparency Score. Conflict Flag Register. Governance Gap Register.
A client-specific visual map of your organization's position in the community ecosystem. Three scenarios: Conservative, Expected, Accelerated. Shows where growth is possible and where risk is concentrated.
Where is your organization likely heading if nothing changes? Where could it go if the right moves are made? Phorsyte™ answers both questions with evidence, not projection.
theShift™ converts FoundationReady™ assessment findings and Phorsyte™ foresight intelligence into a prioritized 90-day action plan calibrated to your actual organizational capacity — not your aspirational capacity. Every recommendation is tied to evidence. Every step is sequenced to what your organization can actually execute.
Most strategic plans fail because they are built for an organization that does not yet exist — staffed, funded, and capacitated at a level the organization hopes to reach, not where it actually is. theShift™ is different. Every recommendation is calibrated to the CARES stage determined by FoundationReady™ and weighted by the trajectory intelligence produced by Phorsyte™.
The output is an Action Matrix — four quadrants that answer the most important question any organization can ask: of everything we could do, what should we do first? Do First, Plan and Execute, Delegate, and Eliminate. The matrix is built from evidence, not consensus or aspiration.
theShift™ plans are living documents. As the organization executes the 90-day plan, FoundationReady™ rescores the relevant domains, Phorsyte™ updates the trajectory, and theShift™ recalibrates the next cycle. The system never stops learning. The organization never stops improving.
Request a theShift™ PlanHigh impact, immediately executable. Actions your organization has the capacity to complete now that will produce the greatest return on the investment of attention.
High impact, requires preparation. Actions worth doing that need resources, planning, or capacity building before execution begins.
Lower impact, can be handled by others. Actions that need to happen but do not require leadership attention. Assign, automate, or partner.
Low impact, consuming capacity. Activities and commitments that are not producing value relative to what they cost. Stop doing them.
qPartner™ is not a directory listing — it is a verified partnership network. Every provider in qPartner™ is vetted, connected, and accountable to real outcomes. When OurWalk™ walks an individual to your door, qPartner™ confirms they arrived.
Clinics, mental health providers, substance use treatment, and primary care — connected to individuals navigated by OurWalk™ with follow-up tracking until Access Confirmed.
Emergency housing, transitional programs, utility assistance, and long-term housing support — verified and connected through the OurWalk™ navigation system.
Medicaid waiver providers, supported employment, independent living programs, and disability services — matched to individuals navigated by OurWalk™ who need your specific support.
Non-emergency medical transport, community rides, and mobility solutions — the last-mile access that makes every OurWalk™ referral possible.
Food pantries, meal programs, clothing closets, and emergency assistance — connected to families through OurWalk™ when they need it, not when they can navigate a system alone.
Benefits enrollment, SNAP, Medicaid, SSI, and government program assistance — expertise that turns OurWalk™ referrals into confirmed enrollment.
OurWalk™ is not a 211 list. We walk with you — navigators who stay with your case from intake to Access Confirmed. Not referred. Confirmed. The case does not close until you actually receive the service you need.
We listen to understand your full situation — not just the presenting need. Every person has a unique set of circumstances. OurWalk™ captures what you need and assigns a navigator who stays with you.
OurWalk™ connects you to qPartner™ verified service providers — organizations we know are active, accepting, and appropriate. Not a phone number list. A confirmed, active connection.
OurWalk™ follows up to confirm you received the service. If something blocked access — transportation, documentation, capacity — we work to remove that barrier before closing the case.
OurWalk™ cases close only when access is confirmed — not when a referral was made. Access Confirmed is the only metric that matters. This is what makes OurWalk™ different from every other navigation service.
Currently serving Henry County and Madison County, Indiana. Expanding to additional counties as the platform scales.
weCARES™ is the QCLS volunteer and field intelligence portal. Volunteers are not an afterthought — they are the human presence of the UnoSphere™ in the community. Every weCARES™ volunteer captures field intelligence that no database can collect and no algorithm can replace.
Assist QCLS navigators in following up with individuals to confirm access, remove barriers, and document outcomes. Every follow-up a weCARES™ volunteer completes feeds the Access Confirmed metric that closes OurWalk™ cases.
At community events, weCARES™ volunteers capture what no data system can see — photos, participant quotes, GPS-tagged observations, real-time service demand signals. Every submission feeds qOHR™ and strengthens the intelligence layer of the UnoSphere™.
Support FoundationReady™ clients with data entry, document organization, and administrative capacity during assessments. Your hours logged count as verified in-kind support for QCLS grant reporting.
Help build and test the QCLS UnoSphere™ platform — especially if you bring technology, design, or research skills. The platform is being built in public and weCARES™ volunteers are part of that build.
weCARES™ volunteers are vetted, trained, and matched to roles that fit their skills and availability. Background check consent required for direct-service roles. Field Intelligence consent required before submitting photos or participant quotes. We serve Henry and Madison County — local volunteers preferred.
The QCLS platform will bring every portal together — live dashboards, online assessments, community provider directory, and real-time navigation — in one accountable digital ecosystem.
Online inquiry submission, document upload, scoring dashboard, and roadmap delivery.
Building NowSearchable, verified, always-updated directory of service providers across Henry and Madison County.
In DesignCase management, referral tracking, access confirmation, and outcome documentation.
PlannedReal-time visibility into funded assessments, individual impact, and community outcomes.
PlannedAggregate, anonymized community need data — resource gaps, access barriers, and trend reporting.
PlannedThe platform is being built in public. Sign up to receive updates as each phase launches.
AskQCLS™ is the funder intelligence product of the UnoSphere™. Enter any EIN and see everything QCLS knows about that organization — not what the organization says about itself, but what the evidence shows.
Every funder in Henry and Madison County — community foundations, corporate giving programs, government agencies, private philanthropists — makes decisions about where to invest community capital. AskQCLS™ gives them an independent, evidence-based view of every organization in the ecosystem before that decision is made.
AskQCLS™ is also where funders can request a full FoundationReady™ assessment for any nonprofit they are considering. The assessment is conducted independently by QCLS, delivered to the funder and the organization simultaneously, and added to the UnoSphere™ intelligence record.
Inquire About AskQCLS™CARES domain scores, stage determination, and Evidence-Based findings for every assessed organization. Not self-reported. Independently verified.
Funding chain stability ratings, governance network analysis, and trajectory projections. Where is this organization likely heading if nothing changes?
For funders with multiple grantees, AskQCLS™ provides a portfolio view — compound funding risk, governance network concentration across the portfolio, and aggregate community impact.
No FoundationReady™ score on file yet? Request one. QCLS conducts the assessment, delivers findings independently, and adds the organization to the UnoSphere™ record.
A Contributor gives time, money, or both. QCLS honors all forms of contribution equally — because the volunteer who spends six hours at a community event and the funder who underwrites a FoundationReady™ assessment are both building the same infrastructure. The Contributor Dashboard inside Marjy™ shows every form of impact in one verified view.
When you fund a FoundationReady™ assessment, you are not making a grant to an organization with a hope and a prayer. You are commissioning an independent, evidence-based picture of that organization's capacity — a picture that follows the organization forward through Phorsyte™ and theShift™ and becomes part of the permanent UnoSphere™ intelligence record.
When you support OurWalk™ navigation, you are funding the human beings who walk with individuals from need to Access Confirmed. Not a referral system. A result system. Every case you fund is tracked from intake to confirmed access, and the outcome is documented in qOHR™.
When you give to QCLS operations, you are strengthening the infrastructure that makes every other investment in this community more effective. The UnoSphere™ serves every organization and every individual in Henry and Madison County. Its capacity to do that is determined by the resources invested in it.
Contributor Dashboard coming in Marjy™ 2026. Your giving history, volunteer hours, fund designations, tax receipts, in-kind contribution value, and combined community impact — all in one verified, real-time view inside the UnoSphere™ portal.
The QuestCare Mobile Community Resource Center would bring OurWalk™ navigation directly into the neighborhoods of Henry and Madison County that have the hardest time reaching it — no office to find, no transportation barrier to solve before the help even starts. A single vehicle, staffed and equipped to confirm access on the spot, has the potential to multiply the reach of every navigator QCLS has. This initiative is not yet funded. It is exactly the kind of investment a founding contributor helps make real.
Secure · Tax-deductible · EIN 33-3036616 · Cancel anytime
qOHR™ is the intelligence layer beneath the entire UnoSphere™. It is not a portal any constituent accesses directly. It is the system that connects every data point across every portal into patterns no individual organization can see alone.
Every FoundationReady™ assessment completed, every OurWalk™ case closed as Access Confirmed, every weCARES™ field observation submitted, every Phorsyte™ funding chain analyzed, every AskQCLS™ inquiry answered — all of it flows into qOHR™ and becomes pattern intelligence.
The community loop that qOHR™ powers: Community Reality → Data → qOHR™ → Intelligence → theShift™ → Community Change → Community Reality. The loop never stops. The system never stops learning. Every cycle makes the intelligence more precise and the community outcomes more measurable.
qOHR™ is QCLS staff only. The patterns and correlations qOHR™ generates are used to improve services, inform funder conversations, and strengthen the community ecosystem — never disclosed to individual organizations or shared in ways that identify specific constituents.
When multiple nonprofits in the ecosystem share a fragile funder, qOHR™ identifies the compound risk before it becomes a community-wide crisis.
Aggregate OurWalk™ navigation data reveals where service demand is unmet — geographic gaps, service category gaps, population gaps that no individual provider can see from their position.
Across all Phorsyte™ assessments, qOHR™ maps governance concentration in the community ecosystem — where power is concentrated, where independence is at risk, where the community is vulnerable.
Field intelligence from weCARES™ combined with navigation outcomes from OurWalk™ generates a real-time picture of community need that no survey, no 990, and no annual report can replicate.
"No referral is complete until access is confirmed."
QCLS Core Principle · MarQuest Higgins, Executive Director
QCLS requires accountability from the organizations we assess. We hold ourselves to the same standard — our Form 990, governance documents, and financial information are publicly available.
Candid Verified Organization
Our Candid profile is verified and publicly accessible. Governance documents, financial data, and organizational information available for review.
View Candid Profile ↗QuestCare LifeStyle Solutions was founded by MarQuest Higgins, who brings nearly two decades of operational leadership in Medicaid-funded disability services — including compliance, financial controls, board governance, program documentation, and outcome measurement from the inside.
QCLS received its 501(c)(3) determination on January 24, 2025. We are incorporated in Indiana, operating with a documented strategic plan, an independent governing board, and a clear three-pillar mission.
We are not consultants. We are a community systems organization — building the accountability infrastructure that enables nonprofits to earn trust, access funding, and deliver measurable outcomes.
Why infrastructure instead of direct service. Henry and Madison County already have providers. What they do not have is a system that connects them — that assesses nonprofit capacity honestly, maps funding fragility before it becomes a crisis, navigates individuals to confirmed access rather than a referral, and generates the intelligence that makes every existing service more effective. QCLS was built to be that system.
What nearly two decades actually means. MarQuest Higgins built and operated Medicaid-funded disability service systems from the inside — writing the compliance documentation, building the financial controls, sitting in the board meetings, measuring the outcomes, and watching what happened when the infrastructure was not there. QCLS is not built on theory. It is built on the specific failures and successes of organizations that served this community before QCLS existed.
The gap no one else was filling. Community foundations in Henry and Madison County hold more than $88 million in combined assets. The nonprofits they fund — many of them — operate without independent audits, without logic models, without board conflict of interest policies, without reserves. The funders know this. The nonprofits know this. No one had built the infrastructure to close the gap. QCLS did.
Most navigation systems hand people a list of phone numbers and call it a referral. QCLS does not. OurWalk™ assigns a human navigator who stays with the case from intake to Access Confirmed — the only metric that closes a case. If an individual encounters a barrier, the navigator removes it. If a provider cannot deliver, the navigator finds one who can. The case is never closed until the person actually receives the service they need.
Access Confirmed is not a referral milestone. It is proof that the system worked.
Nonprofits in Henry and Madison County serve the most vulnerable populations in the region — and most of them operate without the governance infrastructure, financial transparency, or strategic intelligence funders increasingly require. QCLS closes that gap through three connected portals. FoundationReady™ delivers an honest, evidence-based picture of where an organization stands today. Phorsyte™ maps where it is likely heading — funding chain stability, governance risks, ecosystem opportunities. theShift™ converts that intelligence into a 90-day action plan calibrated to what the organization can actually execute, not what it aspires to.
The three portals are designed to be used together. Each one feeds the next. The result is the clearest picture of organizational health available anywhere in this region.
The most important intelligence about a community ecosystem cannot be seen from inside any single organization. It only becomes visible when data from every organization — assessments, navigation outcomes, field observations, funder relationships, governance structures — is connected into a single picture. qOHR™, the QuestCare Organizational Human Reality layer, is where that picture is built. It identifies compound funding fragility before it becomes a community-wide crisis. It maps service deserts no individual provider can see from their position. It surfaces governance concentration patterns that put the entire ecosystem at risk. It tracks community demand trends in real time through weCARES™ field intelligence.
qOHR™ is never marketed to constituents. Its intelligence is used to improve every service QCLS delivers — and to give funders and community leaders a level of ecosystem visibility that has never existed in Henry and Madison County before.
Tell us who you are and what you need. We respond within one business day. No account required.
Whether you need housing support, healthcare access, food assistance, transportation, or help navigating a system that wasn't built for you — tell us where you are. A QCLS navigator will follow up within one business day.
No account required · Your information is private
We respond within one business day · 574-CARE-NOW
A QCLS navigator will follow up within one business day. Your case will not be closed until access is confirmed.
Continue to your intake survey →Optional — takes about 3 minutes and helps your navigator prepare for your first call.
FoundationReady™ is an honest, evidence-based picture of your organization's capacity across six CARES domains — not what you believe about yourself, but what the evidence shows.
We'll follow up within two business days to discuss next steps.
No account required · Your information is kept confidential
qPartner™ is the verified provider network of the UnoSphere™. OurWalk™ navigators refer individuals to qPartner™ members because they've been vetted, verified, and confirmed to accept referrals.
We'll review your application and follow up within three business days.
No account required · Provider listings are verified before publishing
weCARES™ volunteers don't just hand out flyers. They capture field intelligence, support navigation, and build the UnoSphere™ in real time. Every hour you give is tracked, counted, and connected to confirmed community outcomes.
We'll be in touch within two business days with next steps.
No account required · 574-CARE-NOW
Secure · Tax-deductible · EIN 33-3036616
Quarterly updates as each phase launches — no case forms, no commitment, just news.
